Dineotech
From the diner's phone to the manager's dashboard, on one connected system.
A platform for hotels, restaurants, and cafés where the guest's QR menu, the kitchen ticket, the waiter's screen, and the manager's dashboard all run off the same product.
A restaurant rarely runs on one system. The POS, the menu, the kitchen tickets, the waiter’s notebook, the reservations diary, and the inventory sheet are usually six different things, bolted together by people. Dineotech wanted to replace that with a single product for the Ho-Re-Ca floor — hotels, restaurants, and cafés — and asked us to design the brand and build the system that carries it. The brief was specific: every screen had to be usable on the devices staff already have, with no specialist hardware in the way.
We designed the Dineotech identity and built the product around it as one connected system.
The guest side is a QR menu. A diner scans the table card, browses the menu on their own phone, and places an order that goes straight to the kitchen and the waiter dashboard — no app to install, no waiting to flag someone down. The operator side is one dashboard that holds the POS, kitchen ticket automation, inventory and recipes, reservations with automated reminders, customer records, staff management, and a reports view with sales, popular items, peak hours, and staff performance. Menu changes are instant and propagate to every QR code at once.
Two decisions shaped the build. First, the product runs on whatever the restaurant already owns — phones and tablets for the floor, any browser for the kitchen display — so onboarding doesn’t start with a hardware order. Second, critical functions keep working offline and sync when the connection returns, because service doesn’t pause for the Wi-Fi. We also built a multi-location view so a group can run several venues from one admin without losing the per-venue detail.
The marketing site, the booking flow, and the operator dashboard ship from the same system, so the story Dineotech tells outside is the same one a manager sees the moment they sign in.
Dineotech launched as a single product where most restaurants are used to stitching four or five together, and is currently free for venues onboarding during launch. A new restaurant can move its menu, tables, and staff onto the platform inside a couple of days rather than running a multi-week implementation, and from that point the guest’s first scan and the manager’s end-of-day report belong to the same connected system.
